Q: What is your cancellation policy?
A: Most hotel bookings can be cancelled free of charge up to 48 hours before check-in. Some hotels and rates may have different terms, so please refer to your booking confirmation for details.
Q: Will I be charged a fee for cancelling my booking?
A: Cancellations made within the free period (usually 48 hours before check-in) are not charged. If you cancel after this period, one night’s stay or the full booking amount may be charged, depending on the hotel’s policy.
Q: How do I cancel my booking?
A: You can cancel your booking directly online using the link in your confirmation email, or by contacting our team via phone or chat with your booking reference.
Q: How will I receive my refund, if eligible?
A: Refunds are processed to your original payment method within 5–7 business days after cancellation, depending on your bank.